Two plans designed for most practices, plus custom pricing for multi-site groups. No per-seat fees. One pool of CleverCare Credits across your AI-powered workflows.
Single-location clinics and small practices
Includes 5,000 CleverCare Credits / month
Start with StandardEverything you need to answer every patient call and automate routine front-desk work.
Growing practices and multi-provider groups
Includes 25,000 CleverCare Credits / month
Start with PremiumEverything in Standard, plus outbound engagement, advanced workflows, and multi-provider automation.
Multi-site groups, hospitals and health systems
Volume-based pricing and annual agreements
Request a quoteEverything in Premium, built around your systems, volumes and governance requirements.
One monthly balance. Clear credit usage across every CleverCare workflow.
Calls, texts, chat, intake, eligibility checks and scribed notes all draw from the same monthly balance. Nothing is siloed or separately metered.
Your allowance refreshes each billing cycle. Unused credits carry forward for up to 30 days.
Alerts at 70%, 90% and 100% of your balance. Add a top-up pack or enable auto-refill — your choice. Service never stops without your approval.
Every action has a defined credit value, so you always know how your balance is being used.
Typical Standard clinic: roughly 200 handled patient calls plus reminders each month. Typical Premium practice: roughly 1,000 patient interactions across voice, text and chat, with intake and scribing included. We size your plan from your actual call logs before you sign.
Every capability in CleverCare OS, mapped across all three plans.
| Feature | Standard $500/mo | Premium $1,100/mo | Custom Quote |
|---|---|---|---|
| Monthly price | $500 | $1,100 | Custom quote |
| Included CleverCare Credits | 5,000 / mo | 25,000 / mo | Custom allowance |
| Locations included | 1 | Up to 3 | Unlimited |
| Phone numbers | Up to 2 | Up to 10 | Unlimited |
| Providers supported | Up to 5 | Up to 25 | Unlimited |
| Credit rollover | 30 days | 30 days | Custom terms |
| Top-up credit packs | Negotiated rate | ||
| Auto-refill option | |||
| Credit usage dashboard and alerts | |||
| Per-department credit budgets | − | ||
| Annual billing discount | |||
| AI Voice Agent | |||
| 24/7 inbound call answering | |||
| After-hours and overflow coverage | |||
| Clinic FAQ answering | |||
| Appointment booking and rescheduling | |||
| Cancellation handling | |||
| Smart routing and live-staff escalation | |||
| Refill and referral request intake | |||
| Multi-department routing | − | ||
| Multi-provider calendar logic | − | ||
| Outbound AI calling campaigns | − | ||
| No-show rescue and recall calls | − | ||
| Custom voice, persona and scripts | − | ||
| Multilingual agents | − | − | |
| Custom agent workflows and business logic | − | − | |
| Patient Communication | |||
| SMS appointment reminders | |||
| Voice appointment reminders | |||
| SMS booking links and directions | |||
| Omnichannel inbox (voice, SMS, chat, email) | − | ||
| Website chat agent | − | ||
| Web form and lead capture | − | ||
| Two-way staff messaging console | − | ||
| Broadcast and campaign messaging | − | ||
| Scheduling and Intake | |||
| Calendar sync (1 system) | |||
| Digital intake forms | − | ||
| Insurance card capture | − | ||
| Automated eligibility verification | − | ||
| Waitlist and schedule-gap backfill | − | ||
| Schedule optimization rules | − | ||
| Revenue Cycle and Admin | |||
| Prior authorization workflow support | − | ||
| Claims QA and scrubbing | − | ||
| Denial detection and work queues | − | ||
| AR follow-up automation | − | − | |
| Billing communication workflows | − | ||
| Clinician Productivity | |||
| Ambient scribing and note drafting | − | ||
| Chart prep summaries | − | ||
| Coding suggestions | − | ||
| Referral packaging and follow-through | − | ||
| Inbox prioritization | − | − | |
| Growth and Retention | |||
| Lapsed-patient reactivation | − | ||
| Preventive-care recall campaigns | − | ||
| Referral source tracking | − | ||
| Campaign attribution to booked visits | − | ||
| Review and reputation workflows | − | ||
| Analytics and Reporting | |||
| Call transcripts, recordings and summaries | |||
| Missed-call and abandonment dashboard | |||
| Booking conversion reporting | |||
| ROI and revenue-recovery reporting | − | ||
| Cohort and retention analytics | − | ||
| Custom dashboards | − | − | |
| Data warehouse export / API access | − | − | |
| Integrations | |||
| Telephony and number porting | |||
| Google / Outlook calendar sync | |||
| EHR integration via FHIR or HL7 | − | 1 system | Multiple systems |
| Practice management system sync | − | ||
| CRM integration | − | ||
| Custom API and webhook integrations | − | − | |
| Security and Compliance | |||
| HIPAA-ready infrastructure | |||
| Signed BAA | |||
| Audit logging | |||
| AI disclosure controls | |||
| Role-based access control | − | ||
| SSO / SAML | − | − | |
| Custom AI governance policies | − | − | |
| Security review and custom DPA terms | − | − | |
| Onboarding and Support | |||
| Guided onboarding | |||
| Email support | |||
| Priority support | − | ||
| Dedicated onboarding specialist | − | ||
| Dedicated success manager | − | − | |
| Quarterly business reviews | − | − | |
| Sandbox environment and phased rollout | − | − | |
| Custom SLA with uptime guarantee | − | − | |
| White-label / co-branded option | − | − | |
Included · — Not included · Text values indicate plan-specific limits.
