CleverCare is designed with security, privacy, and operational control at the core — so practices can automate patient communication without compromising how sensitive information is handled.
HIPAA-aligned architecture
CleverCare is designed to support healthcare workflows involving protected health information.
Encryption
PHI is encrypted in transit and at rest using industry-standard security controls.
Controlled access
Role-based access controls help ensure users and services only access the information required for their responsibilities.
Auditability
Relevant system activity and workflow events can be logged to support traceability and operational oversight.
BAAs are available for qualifying healthcare deployments.
Where required, CleverCare works with customers to establish the appropriate Business Associate Agreement and ensure the deployment architecture aligns with the intended healthcare use case.
CleverCare connects to approved EHR, scheduling, practice-management, and communication systems through supported APIs and secure interfaces.
Your EHR remains the system of record. CleverCare acts as the intelligent patient-engagement layer around it.
Automation does not mean removing people from the process.
CleverCare can be configured with clear boundaries around what the AI may handle, when information should be routed, and when a patient interaction should be escalated to staff.
Security requirements vary by organization, system architecture, and use case. We review integration requirements and data flows as part of implementation.
Security and compliance capabilities may vary by deployment configuration, integrated systems, and customer requirements.
